We are searching for a motivated Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries effectively, transfer complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.
If you are eager about joining a rewarding environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have strong communication skills? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides business process outsourcing (BPO). Our colleagues is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to read more customer questions in a timely and courteous manner
* Resolving with customer issues
* Maintaining customer interactions
An excellent opportunity to join a dynamic team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected] .
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will address concerns in a timely and courteous manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this challenging role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of contact for customers seeking assistance via our online chat platform. You'll provide efficient and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will demand dialoguing with customers in a professional and friendly manner.
- You will also be responsible for addressing a range of customer issues
- The company offers a stimulating work environment with opportunities for growth.
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